Questions from people starting out.
Questions and answers
What does a GPS tracking business actually sell?
Mostly a monthly service. Clients pay to see their vehicles on a map, replay trips, get alerts and run reports. Hardware and fitting are usually charged separately or built into a contract.
Who are typical first customers?
Small firms with vans or trucks on the road, such as trades, couriers, rental companies, farms and security firms. They feel the cost of a stolen vehicle or wasted fuel in their own pocket.
Do I need a website for my tracking company?
A simple one helps clients find you and trust you. Your portal's login page is on your own web address, so your website can link straight to it.
Can I use my company colours?
Yes. We add your logo and colours when we set up your server, and the portal uses them in light mode and dark mode.
Is my client data kept apart from other operators?
Yes. Your server only holds your clients. The database, the web address and the ports your trackers report to are used by your brand alone.
Can I take my data with me if I leave?
Yes. The data on your server belongs to you, and you can export it whenever you like until your final paid month is over.
Where do the trackers and SIM cards come from?
Our plans cover the software and hosting. You buy trackers from a supplier of your choice and data SIM cards from a mobile network in your country, so you control those costs.
How do alerts reach my clients?
Each client picks email, Telegram or WhatsApp. An alert can also send the tracker a command, such as an engine stop.
Can clients reach me through WhatsApp?
Yes. You set up a WhatsApp menu in the portal. Once a client links their number, they can check their vehicles, open a support ticket or ask about an invoice from the chat.
Is there a minimum contract?
No. Plans run month to month until you cancel, and you can move to a bigger plan whenever you need more room.
Who is behind the platform?
It's whitelabelgps, founded by Ivan Rushmer. He has worked in telematics since 2014, on tracking services, hardware and software. You can read more about him on the about page.
More answers in the guide
Start your tracking business this month.
Order online today. We usually have your server running within a day, so your first tracker could be on the map this week.